HELP & FAQS
- Where is my order?
- Please review your weekly status report. If you need more detailed assistance, please contact your Fleet Distribution Analyst or ordering dealer for status updates.
- Why do we need to provide a W-9 form to receive a fleet certification number?
- The W-9 form is required by our accounting audit group as evidence for tax purposes.
- Why do we need to provide 5 registrations to receive a fleet certification number?
- The registrations provide proof of fleet business for audit purposes.
- Do you provide Courtesy Delivery (CD) incentives?
- Yes, for both Nissan and Infiniti Commercial Vehicle Sales, a $300 payment is generated to the drop ship dealer (drop ship dealer may not be the same as the ordering dealer).